Security & governance
What you will need to be able to prove
On a tool holding an entire network's customers, the question is not only who has access, but what can be demonstrated afterwards.
Audit log
Sensitive actions are recorded with their author, timestamp and context — including the ones the assistant triggers.
Personal data
Consents recorded per channel, dormant records anonymised, export on request: GDPR is tooled, not merely promised.
Hosting and backups
Infrastructure hosted in the Europe region, daily backups, encryption in transit and at rest.
The screens
In detail
- Traceability of sensitive actions
- Customer consents recorded per channel
- Anonymisation of dormant data
- Infrastructure in the Europe region
- Daily backups and continuous monitoring
See J-Way on your own cases
A one-hour walkthrough on a dataset that matches your market, driven by your questions rather than a scripted tour.