Orders & delivery
Follow an order through to the handover
Months can pass between signature and delivery. That is when the customer calls most, and when the salesperson knows least.
Explicit milestones
Allocated, arrived, prepared, settled: every order shows where it stands, without having to ask anyone.
One board for the whole team
The delivery board shows every order in flight, filterable, so delays are anticipated rather than discovered.
The customer can be kept informed
Each milestone can trigger a message to the customer, which removes the same number of chasing calls.
The screens
In detail
- Vehicle allocated to a customer
- Delivery milestones tracked
- Board of every order in flight
- Delays surfaced without a manual query
- Customer informed at each step
See J-Way on your own cases
A one-hour walkthrough on a dataset that matches your market, driven by your questions rather than a scripted tour.