Telephony & voice AI
Calls matter as much as emails
A large share of the relationship happens on the phone, and that is exactly the share that leaves the least trace. J-Way captures it.
Call from the record
A call starts with one click from the customer file and attaches itself to it — duration, direction, outcome.
Automatic summary and transcript
Every call is transcribed and summarised. The salesperson recovers what was said three weeks ago without having taken notes.
Relay numbers
Salesperson and customer talk without exposing a personal number. When the salesperson changes, the company keeps the history and the line.
The screens
In detail
- Outbound and inbound calls from the record
- Automatic recording, transcript and summary
- Key points and next action extracted from the call
- Relay numbers protecting personal contact details
- History retained when a salesperson changes
See J-Way on your own cases
A one-hour walkthrough on a dataset that matches your market, driven by your questions rather than a scripted tour.