After-sales & workshop
The relationship continues after delivery
After-sales is where the relationship extends and where the next sale is prepared. Attaching it to the commercial record changes the quality of the follow-up.
Appointments and workshop load
Booking takes available bays into account, which avoids a workshop full on Tuesday and empty on Thursday.
Complete repair orders
Labour, parts, time spent and invoicing live on one document, reachable from the customer record.
Visible on the sales side
The salesperson sees their customer's workshop visits, which is both a reason to make contact and a renewal opportunity.
The screens
In detail
- Workshop planning and bays
- Repair orders with labour and parts
- Time tracked per job
- Workshop invoicing integrated
- History visible on the customer record
See J-Way on your own cases
A one-hour walkthrough on a dataset that matches your market, driven by your questions rather than a scripted tour.